Virtual CIO

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Today's economic challenges dictate the need for a cost-effective way to fund IT support services. Full time CIO leadership can be expensive and not friendly to your bottom line.

The VIRTUAL CIO IT Support Program is a customized strategic plan to address the specific needs of businesses and organizations. Here's how the program works:

1

The program kicks off with an evaluation of the IT technologies being practiced, organization as a whole as well as current and planned projects. This provides the basis of a comprehensive view of how well the client's organization is aligned with business needs identifying tactical and strategic IT strengths and risk areas.

2

The risk areas identified in the IT Evaluation are prioritized into an initiative list where the most critical items take precedence. A plan is then developed to complete these projects. Typical initiatives include:

  • Ensuring computing environment and networks are secure.
  • Reconfiguration or upgrading aging network components.
  • Validating and correcting basic daily data recovery scenarios.
  • Auditing enterprise software licenses.
  • Establishing IT policies and practices such as security, technology configuration management and software development methods.
  • Instituting uniform operating documentation for startup and shutdown procedures.
  • Validate IT business continuity policies and practices properly align with critical business processes.

The result of these efforts provides the foundation for a stable computing environment in which change can occur more effectively. Support teams have a solid foundation to respond to incidents successfully.

3

ZLan Partners has a well established process for managing IT networks and systems for businesses nationwide-based on best practices. With our experienced engineers, we are able to offer a wide range of IT skills and operational expertise without the cost of employing a full time engineer. Time sharing our resources gives you a subject matter expert as needed; whether it is hourly, daily or weekly. Our customers see the following benefits by partnering with ZLan Partners:

Minimize Risk: Our analysis identifies and addresses high risk issues early on.

Reduce Costs: Advance scheduling of support activities allows you to optimize your IT budget.

Enhance Communications: We thoroughly document your environment and keep you regularly informed of the health of your system.

Increase ROI: Processes and systems are optimized to achieve higher returns on your computer investments.

Leverage Experts: Our team's broad knowledgebase can supplement your in house skill set to efficiently resolve your issues.

Improve Reliability: Regular maintenance improves reliability and consistency of operations.

4

Once your IT organization is stable and providing the proper level of support, your planning horizon can then be raised to 12 to 36 months.

ZLan Partners can...

  • Help you understand how IT fits into your business model.
  • Establish a planning roadmap which will consider your organization's alignment with business goals as well as technology alternatives.
  • Provide a technology investment strategy which is built based on your business needs.