The Virtual CIO IT Support Program is a customized strategic plan to address the specific needs of businesses and organizations.
Here’s how the program works:
The program kicks off with an evaluation of the IT technologies being practiced, organization as a whole as well as current and planned projects. This provides the basis of a comprehensive view of how well the client’s organization is aligned with business needs identifying tactical and strategic IT strengths and risk areas.
Ensuring computing environment and networks are secure
Reconfiguration or upgrading aging network components
Validating and correcting basic daily data recovery scenarios
Auditing enterprise software licenses
Establishing IT policies and practices such as security, technology configuration management and software development methods
Instituting uniform operating documentation for startup and shutdown procedures
Validate IT business continuity policies and practices properly align with critical business processes
The result of these efforts provide the foundation for a stable computing environment in which change can occur more effectively.
Support teams have a solid foundation to respond to incidents successfully.
Our analysis identifies and addresses high risk issues early on.
Advance scheduling of support activities allows you to optimize your IT budget.
We thoroughly document your environment and keep you regularly informed of the health of your system.
Processes and systems are optimized to achieve higher returns on your computer investments.
Our team’s broad knowledge can supplement your in-house skill set to efficiently resolve your issues.
Regular maintenance improves reliability and consistency of operations.
Once your IT organization is stable and providing the proper level of support, your planning horizon can then be raised to 12 to 16 months.
ZLan Partners Can:
Help you understand how IT fits into your business model.
Establish a planning roadmap which will consider your organization’s alignment with business goals as well as technology alternatives.
Provide a technology investment strategy which is built based on your business needs.