The Virtual CIO IT Support Program is a customized strategic plan to address the specific needs of businesses and organizations.
Here’s how the program works:
The program kicks off with an evaluation of the IT technologies being practiced, organization as a whole as well as current and planned projects. This provides the basis of a comprehensive view of how well the client’s organization is aligned with business needs identifying tactical and strategic IT strengths and risk areas.
Ensuring computing environment and networks are secure
Reconfiguration or upgrading aging network components
Validating and correcting basic daily data recovery scenarios
Auditing enterprise software licenses
Establishing IT policies and practices such as security, technology configuration management and software development methods
Instituting uniform operating documentation for startup and shutdown procedures
Validate IT business continuity policies and practices properly align with critical business processes
The result of these efforts provide the foundation for a stable computing environment in which change can occur more effectively.
Support teams have a solid foundation to respond to incidents successfully.
ZLan Partners has a well-established process for managing IT networks and systems for businesses nationwide-based on best practices. With our experienced engineers, we are able to offer a wide range of IT skills and operational expertise without the cost of employing a full-time engineer. Time sharing our resources gives you a subject matter expert as needed; whether it is hourly, daily or weekly. Our customers see the following benefits by partnering with ZLan Partners:
Minimize Risk
Our analysis identifies and addresses high risk issues early on.
Reduce Costs
Advance scheduling of support activities allows you to optimize your IT budget.
Enhance Communications
We thoroughly document your environment and keep you regularly informed of the health of your system.
Increase ROI
Processes and systems are optimized to achieve higher returns on your computer investments.
Leverage Experts
Our team’s broad knowledge can supplement your in-house skill set to efficiently resolve your issues.
Improve Reliability
Regular maintenance improves reliability and consistency of operations.
Once your IT organization is stable and providing the proper level of support, your planning horizon can then be raised to 12 to 16 months.
ZLan Partners Can:
Help you understand how IT fits into your business model.
Establish a planning roadmap which will consider your organization’s alignment with business goals as well as technology alternatives.
Provide a technology investment strategy which is built based on your business needs.